SHORT SUMMARY: AITO has reacted angrily to British Airways' refusal to reimburse operators for looking after the airline’s passengers during the ash crisis.
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FULL NEWS ARTICLE:
AITO has reacted angrily to British Airways' refusal to reimburse operators for looking after the airline’s passengers during the ash crisis.
The association’s director of industry affairs Noel Josephides has written to the Lords committee which is discussing airlines’ burden of ash crisis compensation this afternoon, asking that operators also be considered.
He commented: "I am saddened that BA sees fit to treat its tour operator partners in this way. AITO operators have continued loyally to book their customers on to BA flights - despite the many downsides, e.g. strike action, of so doing - and now get mud kicked in their faces yet again.”
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